Top PinPoint Status FAQs
When researching a customer experience solution that fits your business, you'll likely have lots of questions! To help your search, here are some of PinPoint Status' top frequently asked questions (FAQs):
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Pricing for the PinPoint Status app and portal is a low flat monthly rate based on your number of in-home service providers. View our pricing page.
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No, PinPoint Status can be purchased month-to-month.
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Moraware
ActionFlow
Easededge
StoneApp
Google Calendar
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We can integrate with your customer and appointment data and train your team in as little as two weeks.
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Our software service does not require anything other than a web-enabled mobile device.
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Yes, the newest version of our mobile app features multi-day calendar views:
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Directly upload before, during and after photos via our mobile app.
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The PinPoint Status app asks for customer feedback after the completion of every job. Once that feedback is submitted, a link with an option to directly post the comments as a Google Review appears on the screen.
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Ratings are pulled into the PinPoint Status reporting dashboard. If the rating is lower than a 3, a low rating alert email is sent to staff members alerting them that there is a customer issue that needs to be addressed.
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Getting customer feedback
Automated appointment reminders
Providing customer with ETA and a service provider bio and picture
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Our average score is a 9.8/10.
What do clients say about PinPoint Status?
I could write a fancy testimonial here, but you might think I’m making something up. Instead, why not listen to what Steve Mast from Precision Countertops has to himself: