Top PinPoint Status FAQs

When researching a customer experience solution that fits your business, you'll likely have lots of questions! To help your search, here are some of PinPoint Status' top frequently asked questions (FAQs):

  • Pricing for the PinPoint Status app and portal is a low flat monthly rate based on your number of in-home service providers. View our pricing page.

  • No, PinPoint Status can be purchased month-to-month.

  • Moraware

    ActionFlow

    Easededge

    StoneApp

    Google Calendar

  • We can integrate with your customer and appointment data and train your team in as little as two weeks.

  • Our software service does not require anything other than a web-enabled mobile device.

  • Yes, the newest version of our mobile app features multi-day calendar views:

  • Directly upload before, during and after photos via our mobile app.

  • The PinPoint Status app asks for customer feedback after the completion of every job. Once that feedback is submitted, a link with an option to directly post the comments as a Google Review appears on the screen.

  • Ratings are pulled into the PinPoint Status reporting dashboard.  If the rating is lower than a 3, a low rating alert email is sent to staff members alerting them that there is a customer issue that needs to be addressed.

  • Getting customer feedback

    Automated appointment reminders

    Providing customer with ETA and a service provider bio and picture

  • Our average score is a 9.8/10.

What do clients say about PinPoint Status?

I could write a fancy testimonial here, but you might think Iā€™m making something up. Instead, why not listen to what Steve Mast from Precision Countertops has to himself:

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