Deliver the Optimal Customer Experience

PinPoint connects in-home service providers and customers to provide clear communication and the highest standard of safety. Set your customer-service driven company apart from the rest with our easy and affordable software solution.

  • Increase revenue with fewer missed appointments
  • Reduce costs by eliminating confirmation calls and inbound inquiries
  • Drive customer loyalty and referrals by improving customer satisfaction

Product Features

Real-Time Customer Updates

Provide real-time, automated arrival updates to customers via text.

Provider Location Services

Once the provider is on their way, customers can track their arrival real-time via GPS.

Provider/Driver Photographs

Ensure your customers’ safety by making sure they know who will arrive at their door.

Customer Feedback Collection

Automatically request and capture customer feedback after every appointment.

Industries Served

If your company provides in-home services, the PinPoint Status app can help you close communication gaps and deliver exceptional customer experiences.

countertop installer software

Countertop Installation

PinPoint was created by a stone industry leader to solve fabrication business problems.

home repair

Home Repair + Improvement

Never miss another install and maximize daily appointments.

flooring installer unrolling floor covering

Flooring Installation

Get positive reviews by helping homeowners feel safe and by respecting their time.