Customer Communication Management for In-Home Service Companies

Deliver the Optimal Customer Experience

PinPoint connects in-home service providers and customers to provide clear communication and the highest standard of safety. Set your customer-service driven company apart from the rest with our easy and affordable software solution.

Increase revenue with fewer missed appointments
Reduce costs by eliminating confirmation calls and inbound inquiries
Drive customer loyalty and referrals by improving customer satisfaction

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Product Features

Real-Time Customer Updates

Provide real-time, automated arrival updates to customers via text.

Text on the button

Provider Location Services

Once the provider is on their way, customers can track their arrival real-time via GPS.

Provider/Driver Photographs

Ensure your customers’ safety by making sure they know who will arrive at their door.

Customer Feedback Collection

Automatically request and capture customer feedback after every appointment.

Schedule Demo

User Testimonials

Natalie

Stone Industry Admin

The experience with Pinpoint has been an inspiration to me for considering ways that daily tasks can be more automated/efficient across the board. Don’t reinvent the wheel & look for ways to simplify life!

Dillon

Stone Industry Owner

PinPoint is conveying much more information than would be possible through a phone call, with custom messaging linking to landing pages pertinent to specific activities.

Industries Served

If your company provides in-home services, the PinPoint Status app can help you close communication gaps and deliver exceptional customer experiences.

Countertop Installation

PinPoint was created by a stone industry leader to solve fabrication business problems.

Home Repair + Improvement

Never miss another install and maximize daily appointments.

flooring installer unrolling floor covering

Flooring Installation

Get positive reviews by helping homeowners feel safe and by respecting their time.

Live SMS Appointment Updates | Customer Feedback | Technician GPS

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