PinPoint Status Syncs with Leading Countertop Fabrication Software to Deliver Automated and Real-Time Customer Communications, Boosting Security and Satisfaction

Stone Fabricator app designed to narrow installation windows and automate customer communications now integrates with StoneApp, Moraware, ActionFlow, and Google Calendar

Designed to transform the home services customer experience, PinPoint Status syncs with customer data in StoneApp, Moraware, ActionFlow, and Google Calendar to deliver automated appointment reminders, service technician photo identification, accurate arrival estimates and real-time updates. PinPoint Status has dominated the Countertop Fabrication software industry, integrating with more than 80% of the major job management software platforms available.

“Clients aiming for secure, digitally-centralized operations have praised the integrations’ seamless functionalities,” stated PinPoint Director of Client Success, Rini McNulty. “They describe the app as an ‘Invisible Project Manager’ elevating communication with customers, helping them achieve consistency and reduce staffing costs.”

PinPoint Status saves time and money by:

  • Automating appointment reminders & reducing call volumes. App integrates with job management and scheduling data, automating customer communications through the PinPoint Status app and text messages.
  • Eliminating missed appointments. Customers get an accurate estimate of arrival time – and notification if anything changes.
  • Building customer loyalty. Transform customer service experience using text message notifications, service technician photo identification, real-time GPS location data and simplified two-way communication.
  • Measuring employee performance & building online reviews. Automatically ask customers to review their service after a job is done. Generate employee performance reports and help capture positive online reviews.

The PinPoint Status App is available for download on Google Play and the Apple App Store. A subscription costs $18.99/month for each tech actively using the platform. Request a one-on-one demo of PinPoint Status: https://www.pinpointstatus.com/demo/

About PinPoint Status: PinPoint Status was created by Nick Began, co-founder of RockHeads Group USA and a successful countertop fabrication entrepreneur, to eliminate communication gaps between in-home service providers and the homeowners they serve. PinPoint Status integrates with StoneApp, Moraware, ActionFlow, and Google Calendar and can be customized to sync with more than 250 ERP solutions, both niche and industry-agnostic. Learn more at pinpointstatus.com.