PinPoint was founded by successful entrepreneur Nick Began in 2018. Nick’s experience in the countertop industry and customer service-centric philosophy inspired his quest to improve the model for the in-home services market. Nick combined forces with several business partners with a proven track record in building successful start-ups and overseeing large-scale product development and technology initiatives. Nick and his partners take great pride in helping providers improve communication, safety and confidence with their customers and ultimately grow satisfaction, loyalty and revenue.
Outstanding service delivery begins with keeping customers informed. In this on-demand world, customers expect and deserve to have service professionals provide accurate arrival times. PinPoint helps companies do that and more.
PinPoint Status Core Values
Whatever It Takes – Above and Beyond, No Excuses
We – Group Mindset, Teamwork, Generosity, Global Impact, Respect, Mutual Benefit
Win – Make Wins, Empower Our Clients, and Have Fun
Because We Care – Candor, Open, Honest, Fair, Mom is Watching